Return Policy

At this time, exchanges are not available, but customers are welcome to return eligible items within 60 days from the original shipping date. It is important to note that returns are currently limited to domestic orders, and we are unable to accommodate return requests for international shipments. For approved returns, a fixed fee of $8.50 will be applied to cover the cost of the return shipping label.

To initiate a return, customers can access the online Returns Center, where the process is designed to be straightforward and user-friendly. You will be asked to provide the email address used at checkout along with the corresponding order number. Once your order is located, you can select the specific items you would like to send back and indicate the reason for the return. There is also an option to include additional comments if you wish to provide more details about your request.

After submitting your return request, available shipping options will be presented based on your location. Returns are typically handled through carriers such as USPS or UPS, and you will be shown a selection of nearby drop-off points to make the process more convenient. If none of the suggested locations work for you, you may proceed without choosing a specific drop-off point and follow alternative instructions provided during the process.

Before finalizing your return, you will have the opportunity to review all relevant details. This includes the number of items being returned, the method of shipment, and the estimated refund amount after applicable deductions. Once everything has been confirmed, you can complete the process by submitting your request. A confirmation email will then be sent to you, outlining the next steps and providing instructions for packaging and shipping your items.

When your return package is received by the designated carrier, the refund process will begin. Refunds are typically issued promptly and credited back to the original form of payment within approximately two to five business days. However, the final amount refunded may differ from the original purchase total. Adjustments may include deductions for the initial shipping cost, the return label fee, and any applicable taxes. The exact refund will depend on the items returned and the specifics of your order.

Throughout the entire process, the goal is to make returns as simple and transparent as possible. Clear instructions, accessible tools, and timely updates are provided to help ensure that customers feel informed and supported at each step. By offering a structured and efficient return system, we aim to provide a positive experience even when a purchase does not fully meet expectations.